Image by Drew Dizzy Graham

Commercial Manager

Position

Commercial Manager

Salary

$ Negotiable

Location

New York City

Would you like to work for a market-leading global aviation company with an inspirational leader?

 

Do you have advanced interpersonal skills and are a skilled relationship-builder?

Are you experienced in account management, business development or customer service?

Do you have astute commercial acumen and advanced analytical skills?

The role:

Commercial Managers support our Program Sales Vice Presidents in identifying opportunities to maximize revenue opportunites. Reporting to the Vice President Commercial, you will be based in New York City and will be supporting Vice Presidents across North America.  

Core responsibilities:

  • Analyzing Program Members’ flight activity and identifying opportunities to maximize revenue or decrease costs – encouraging aircraft upgrades, reducing ferry flights, etc.

  • Collaborating with Vice Presidents in the region with:

  1. Identifying add-on, upsell and early renewal opportunities.

  2. Tracking customers pacing and flight activity and identifying opportunities to grow the account.

  3. Identifying strategic customer referral opportunities.

  4. Monitoring payment and renewal dates.

  • Being lead point of contact for all billing and contractual issues/queries. Liaising with customers on outstanding payment situations.

  • Maintaining Member profiles in Salesforce, including all non-flight related post-sales data.

  • Attending meetings with Client Services Managers and Program Sales Vice Presidents to discuss all operational and commercial matters pertaining to Members.

  • Working closely with the bespoke travel team to maximise member engagement.

  • Collaborate with Marketing on mass communications to Members.

 

Qualifications:

  • Experience gained in account management, business development or customer success role. 

  • Experience in a private or business aviation company is not essential but will be an advantage.

  • Advanced interpersonal skills and a skilled relationship-builder. You are professional, articulate and possess a natural gravitas that enables you to influence effectively at all levels. 

  • An astute commercial acumen and advanced analytical skills that will enable you to identify opportunities to maximize revenue opportunities.

  • Works with exact accuracy and maintains thorough attention to detail even when working under pressure. 

 

What's on offer:

  • A truly negotiable salary and an extensive benefits package. 

  • Our client invests in its people. They have an ethos of career growth opportunities from within.

 

If this sounds like your career step, get in touch today.
 

Company profile

Company values

  • Simple

  • Efficient

  • Reliable

  • Global

Benefits

  • Personal Medical Insurance coverage, including; dental, vision and supplemental insurance

  • Pension scheme

  • Commuter benefit

  • Opportunity to travel on an aircraft where 'empty legs' are available

  • Investment in people; ethos of career growth opportunities

menska's thoughts

Our client is a dynamic, exciting and fast-growing global company. They truly are a market leader, possessing an amazing brand with an inspirational leader.