Account Executive, Switzerland

Location: Germany or France (willingness to travel to Switzerland) Salary: Negotiable + guaranteed commission for first 12 months

Languages: Business fluent in English, German + French

menska is proud to represent our client, a truly global private jet company, with almost 60 years of experience, offering a multitude of products and a brand that is synonymous with private jets.

The role:

As Account Manager you will be a trusted consultative partner to the company's Owner clients. You'll leverage your knowledge of the company's program along with a detailed understanding of the Owner’s needs, to retain business, sell new aircraft and increase flight hours flown.

Key responsibilities:

Retain business, sells new aircraft and increase flight hours flown; ensure that results are attained, if not exceeded; monitor economic trends, Owner flight history, and the company’s fleet plan to proactively offer Owner solutions for renewal, trading, adding-on and graduating from Card to Share; and unearth referral opportunities
Effectively manage timelines to address upcoming renewals and card expirations; uses Salesforce.com to effectively track the progress of all opportunities, retention efforts and day to day owner meetings and communications; and works with AE Manager on ad hoc reporting for senior management
Familiar with the company’s program and its interworking’s (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies.
Regularly communicate with the Owner via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure Owner’s remain loyal to the company; stays informed of changes to Owner and Owner’s industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of the company’s value throughout multiple levels of Owner organisations
Proactively monitors Owner flight activity to minimise and resolve service disruptions, communicate and champion the company’s value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Owner’s needs and articulates how such needs and goals are achieved by the company’s products and services; effectively communicates any changes regarding the company’s program to Owners; and communicates to Owners about all regional Owner events and manages Owner attendance.