Flight Services Executive

Location: Remote, UK

Salary: Negotiable

Our client is a premium private aviation provider, offering bespoke solutions to high-net-worth individuals and businesses across Europe. With a strong reputation for excellence, they are expanding their operations and looking for a skilled Flight Services Team Member to join their dynamic and client-focused team.

This is a rare opportunity to work in a fast-paced, high-touch sector, delivering exceptional service and managing complex flight logistics, all from the comfort of your own home.

Responsibilities:

Client Services

• Deliver white-glove service to clients across every stage of their journey

• Handle all communications with professionalism, precision, and discretion

• Manage client profiles, preferences, and special service requests

• Resolve any issues swiftly to uphold high service standards

Flight Operations

• Coordinate and book private jet travel in line with client needs

• Monitor live flight schedules and proactively manage changes or disruptions

• Organise catering, ground transport, and other VIP services

• Ensure all arrangements meet internal standards and regulatory requirements

Administrative Tasks

• Maintain detailed records of flight bookings and client interactions

• Liaise with internal teams and external providers to ensure seamless execution

We're looking for someone who has:

• 1–2 years in a private aviation or luxury travel environment

• Experience booking flights and managing operations within a premium setting

• Familiarity with fractional ownership, charter, or aircraft management is highly advantageous

• Exposure to operators such as NetJets, Flexjet, or similar is a plus

• Strong understanding of aviation compliance and logistics

• Excellent communication skills, both written and verbal

• Impeccable attention to detail and organisational skills

• Ability to manage multiple priorities under pressure

• Proficient in CRM platforms and flight scheduling software

• A proactive, solutions-led mindset with a passion for service

• Absolute discretion in handling sensitive client data

What’s on Offer

• Competitive salary (DOE)

• Remote-first: work from anywhere in the UK

• Full-time or part-time options available

• Flexible hours, with some availability required outside standard business hours

• Tech and system access provided

• Flexible structure depending on hours and experience

• Bonus potential linked to performance

• Opportunities for professional growth in a rapidly expanding company

menska's thoughts:

"Our client is one of the most quietly respected names in European private aviation. They combine deep sector knowledge with a flexible, modern approach to work, offering a rare chance to build a meaningful career in a high-trust, high-autonomy environment. They’re not looking for box-tickers, they’re looking for proactive problem-solvers who thrive in a service-first culture. If you have private aviation experience and love creating smooth journeys for demanding clients, this is the kind of role that doesn’t come up often."

apply now

Ref: J197/M034

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