Passenger Charter Broker

Location: Gatwick or London

Salary: Negotiable

For many generations, our client has provided global air charter solutions in the passenger and air freight sectors. This global player offers a remarkable working environment, and great employee progression with an ethos of teamwork in a field where delivering great service, whilst finding solutions for complex transport problems is paramount. Working in such a global company will broaden horizons; above all else, it’s a fun workplace!

Role overview:

To manage all aspects of a charter flight from initial request to putting offers together, following up with clients and carrying through to booking and handling of flight operation to its completion.
To maximise business opportunities by offering tailored solutions to meet client requirements within budgetary and operational restrictions whilst making a suitable profit for the company.
To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.

Responsibilities:

Communicate and negotiate with aircraft providers to procure the best value for clients.
Ensure timely and detailed offer information is provided to clients.
Ensure all contracts, insurance, and regulatory matters are compliant and meet company requirements.
Verify supplier contracts and ensure all terms comply with company agreements.
Issue flight briefs with all relevant flight information.
Liaise with clients to identify requirements and source competitive aircraft charter solutions.
Maintain and develop relationships with key clients and new business leads.
Ensure clients are informed of any developments related to their bookings.
Participate in conference calls to ensure effective information sharing.
Treat sensitive data confidentially and professionally.
Identify new potential areas for business development.
Support sales activity for new business development.
Verify supplier invoices and communicate with accounts to issue client invoices accurately.
Record all pertinent customer information in the Company CRM system promptly.
Provide leadership, mentoring, and training to brokers, fostering a collaborative and motivated team environment.

We're looking for someone that has:

Team player working in a fast-paced environment
Sales and negotiation skills
Relationship building/account management skills
Strong problem-solving skills and decision-making aptitude
Goal-oriented, self-disciplined, and self-motivated
Strong ethics and reliability
Strong leadership skills
Highly organised with meticulous attention to detail
Ability to successfully balance client needs with business objectives

What's on offer/benefits:

A competitive salary and benefits package, as well as the opportunity to work with a talented and dedicated team. If you are a driven and ambitious individual who is looking for a challenging and rewarding career, then we encourage you to apply today.