Charter Executive

Location: West London Area

Salary: Negotiable depending on experience

Our client is a dynamic and rapidly growing global air cargo leader, where your skills and ambition will truly take flight! Founded in the UK, our client has soared to become one of the largest providers of freighter capacity for complete charter services worldwide.

As an exclusive global cargo sales agency, you'll represent prestigious international airlines while catering to the freight transportation needs of major forwarders, logistics giants, and influential charter brokers. This is your chance to be part of a high-performing team that delivers comprehensive air cargo solutions on a global scale.

The role:

As a Charter Executive, you'll be responsible for driving commercial growth and ensuring the smooth delivery of cargo charter operations. This role involves managing charter enquiries, supporting client relationships, coordinating bookings, and overseeing the end-to-end execution of cargo flights. It requires a proactive, client-focused individual with excellent communication skills and a strong interest in aviation logistics.

Location:

West London area - 4 days in office / 1 remote day

Responsibilities:

Charter Sales & Support:

Assist in managing charter sales processes, including enquiry handling, quotations, and contract follow-ups.
Support in identifying potential clients and market opportunities.
Work closely with the Charter Team to execute commercial strategies and achieve sales targets.
Maintain up-to-date knowledge of pricing, capacity, and available aircraft options.

Client & Relationship Management:

Act as a point of contact for clients, ensuring timely responses to requests and providing a high standard of customer service.
Build rapport with brokers, freight forwarders, and clients to support long-term relationships.
Support customer retention and follow-up activities post-flight.

Operational Coordination:

Coordinate with internal departments and external stakeholders to ensure timely charter execution.
Assist in preparing contracts, flight briefs, and operational documentation.
Monitor flight performance and report on outcomes, service levels, and client satisfaction.

Administration & Compliance:

Ensure accurate data entry and documentation related to charter bookings.
Support compliance with regulatory and contractual obligations.
Maintain internal records, CRM updates, and performance tracking.

Skills and Experience:

1-2 years of experience in air cargo charter, freight forwarding, or a related logistics/sales role.
Understanding of charter operations and aircraft types (widebody experience is a plus).
Experience with client communication, quotations, and contract handling.
Proficiency in Microsoft Office and CRM systems.
Excellent organisational and problem-solving skills.
Strong communication and interpersonal abilities.
Ability to work under pressure and manage multiple priorities.

About you:

Customer Focused: Committed to delivering excellent service and building long-term relationships.
Detail-Oriented: Strong attention to operational accuracy and documentation.
Team Player: Willing to collaborate, support others, and share knowledge.
Proactive: Takes initiative to solve problems and follow through on commitments.
Adaptable: Comfortable with dynamic, fast-paced work and flexible scheduling.
Aviation Enthusiast: Passionate about the air cargo and logistics industry.

What's on offer/Benefits:

As the partner airline fleet continues to grow, this creates ongoing opportunities for career advancement and professional development within the company. You'll have the chance to showcase your capabilities, expand your knowledge, and make a tangible impact that directly contributes to the organisation's rapid expansion and success.

If you thrive in a dynamic, fast-paced work environment that encourages innovation and rewards high performance, then this could be an excellent fit. The company fosters an entrepreneurial culture where talented professionals can take their careers to new heights and explore the full extent of their potential.

apply now

Ref: J192/M019